2021-12-06 · Facebook (in Russian)

What the ideal management company should be like

What should the ideal management company be like?

1. Chosen by residents consciously and supported by them.
2. It remembers that the resident is the client, pays the money, and that the building belongs to them too.
3. It must be profitable, earning money that can be spent on development and on hiring strong people for the team.
4. It works on labor efficiency. It is flexible. It doesn't keep unnecessary people if they can be replaced by technology or outsourcing.
5. It keeps the building's finances in mind. You can't service a building well if the maintenance fee isn't enough. You have to be able to explain a fee increase to residents.

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Translated from Russian. First published on Facebook on December 6, 2021.